The ‘FaceSymbol’ Project:

Assisting understanding of Biometric Passport Controls

A talk by Richard Hodgkinson, FISTC

6.30pm Monday 7th April at The Gallery

Biometric (‘ePassport’) controls are being introduced at ports, airports and international rail terminals to improve speed and efficiency for arriving travellers without compromising the security of UK borders. To be effective, instructions at these largely automated controls must be easily and rapidly recognisable, comprehensible and consistent to users no matter their language and culture.

In September 2011 Richard Hodgkinson was approached by the British Standards Institution, on behalf of the UK Border Agency, to manage the design and development of a set of symbols to be used by travellers at these electronic passport stations. In this talk he will present the story of their creation using ISO design standards and public testing principles and report on their prospective adoption into the ISO Standard on Public Information Symbols.

Richard graduated from Southampton College of Art and worked as a graphic designer for IBM until 2004. His later IBM career included the design of over 5000 software icons and participation in several international and European standards committees addressing ICT icons, symbols, documentation, ergonomics and accessibility (for the elderly and disabled). He is a Fellow of the Institute of Scientific and Technical Communicators.


The Gallery, 75 Cowcross Street, London EC1M 6EJ

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